Application & Platform Architect

Remote

Full Time

Experienced

The Application & Platform Architect defines and governs the architecture, scalability, performance, and integration strategy of the company’s SaaS Technology Products supporting B2B sales transformation.
This includes oversight of:

•Core OutSystems platform architecture

•API-based AI capabilities and extensions
•Salesforce AppExchange product architecture
•Enterprise integrations across Salesforce, HubSpot, and other systems

This role ensures technical alignment with business strategy, drives solution quality, and provides architectural leadership across Product, Engineering, and IT.

Key Responsibilities:

Architecture & Design

Define and maintain the application and integration architecture blueprint.
Provide scalable solution designs for major features and integrations.
Establish and enforce non-functional requirements (performance, security, scalability, availability, observability).
Guide API-first integration patterns across platform and external systems.
Maintain architecture documentation and conduct design reviews.

Salesforce App Architecture

Architect and govern the Salesforce AppExchange product.
Design secure multi-org integration patterns and versioning strategy.
Ensure compliance with Salesforce security and managed package standards.
Align Salesforce roadmap with company technology evolution.

AI Platform Architecture

Architect AI-powered features and API-based extensions.
Design scalable LLM integration and retrieval patterns.
Establish secure and compliant data handling for AI services.
Monitor performance and cost considerations for AI services.

Platform Stability & Governance

Own architectural health, scalability, and reliability standards.
Partner with DevOps and IT on infrastructure, monitoring, and disaster recovery.
Lead root cause analysis for complex and cross-system issues.
Contribute to technology roadmap and vendor selection decisions.

Technical Leadership

Serve as architectural authority and mentor to engineering teams.
Advise Product on technical feasibility and sequencing.
Promote reusable patterns and reduction of technical debt.

Required Skills and Experience:

7+ years in software engineering/architecture.
3+ years hands-on OutSystems experience.
Experience designing multi-tenant SaaS architectures.
Strong API, integration, and identity management expertise.
Experience with Salesforce-integrated applications.
Experience integrating AI/LLM services within SaaS platforms.
Understanding of AI governance, security, and cost controls.
Knowledge of Salesforce APIs and platform constraints.
Systems thinker with strong technical judgment.
Able to communicate architecture trade-offs clearly.
Balances hands-on depth with strategic foresight.
Collaborative and pragmatic in agile environments.

Location: Remote (US residents only)

About Us:
Founded in 2003, Force Management is a management consulting firm focused on driving sales transformation. We help others unlock their fullest potential. We do this through the principle of service through our three-pronged approach to our customers, company, and community.

Customers: We help our customers convert strategy into action resulting in profitable revenue growth.
Company: We are made up of dynamic, elite individuals who thrive on being uncommon.
Community: We seek to positively impact the communities in which we live, work, and play.

We are focused on explicitly aligning our customers with go-to-market strategies to sell on value. Through our Command Series trainings, we help companies define their differentiation and what’s most important for their buyers. Our sales tools create a bottom-line impact that exceeds revenue goals and drives lasting results.

We offer a comprehensive bundle of benefits to satisfy your individual needs:

Multiple health plan options through nationally recognized carriers
Dental and vision insurance
Healthcare Spending Accounts (FSA and HSA)
Paid Leave Options
Discretionary Paid Time Off
401(k) options with company match
Company-paid Basic Term Life and Personal Accident Insurance
Voluntary Group Life, AD&D, and Disability Insurance

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Describe your most significant technical leadership responsibility within an OutSystems-based platform.*

Describe one system you personally architected that went into production. What problem did it solve, what were you responsible for, and what was the measurable outcome?*

How do you involve business stakeholders in architectural decisions? Provide a specific example.*

In your current or most recent role, what percentage of your time was spent on hands-on technical work (code review, debugging, prototyping, integration support)?*

Describe the most complex integration you have led (e.g., SaaS-to-SaaS, API ecosystem, Salesforce marketplace app, CRM integration). What made it complex?*

Have you architected or integrated AI/LLM capabilities into a product? If yes, describe your role. If not, describe how you would approach embedding AI into a B2B SaaS platform responsibly.*

What is the largest production environment (users, revenue impact, or data scale) for which you were architecturally responsible? Please quantify.*

Explain a complex architectural decision you made in language that a non-technical executive would understand.*

Describe a significant architectural decision you later changed. Why did you change it?*

Why are you interested in a lean, hands-on architect role rather than a large enterprise architect position?*

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Application & Platform Architect

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